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Our contact details 

Name: Back Office Support

Address: 181 Liberty Place 26-38 Sheepcote Street, Birmingham, West Midlands, England, B16 8JZ

Web address: https://www.backoffice.support/

E-mail:officeATbackoffice.support   [replace the AT with @ when emailing]

 

The type of personal information we collect 

We currently collect and process the following information for clients and possible clients:

  • Name, mobile phone, email, address

 

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • If you fill out the contact form

  • If you give it to us on the phone

  • If you send it to us in an email

We do not share this information.

Under the General Data Protection Regulation (GDPR), the lawful basis we rely on for processing this information are: 

  • We have a legitimate interest.

How we store your personal information 

Your information is securely stored on our secure server. We dispose of you data if you are no longer a lead or a client.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at officeATbackoffice.suport if you wish to make a request.

 

How to complain

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If you have any concerns about our use of your personal information, you can make a complaint to us at officeATbackoffice.support

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:            

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

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Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

 

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

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