Our contact details
Name: Back Office Support
Address: 181 Liberty Place 26-38 Sheepcote Street, Birmingham, West Midlands, England, B16 8JZ
Web address: https://www.backoffice.support/
E-mail:officeATbackoffice.support [replace the AT with @ when emailing]
The type of personal information we collect
We currently collect and process the following information for clients and possible clients:
- Name, mobile phone, email, address
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- If you fill out the contact form
- If you give it to us on the phone
- If you send it to us in an email
We do not share this information.
Under the General Data Protection Regulation (GDPR), the lawful basis we rely on for processing this information are:
- We have a legitimate interest.
How we store your personal information
Your information is securely stored on our secure server. We dispose of you data if you are no longer a lead or a client.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at officeATbackoffice.suport if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at officeATbackoffice.support
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk